Careers

Current Job Openings at QQ Solutions

Were currently seeking talented, driven people to fill the following positions:

Marketing Coordinator

Reporting to the Director of Product Management, the Marketing Coordinator is responsible for managing various marketing projects and processes. This position requires tight interaction with sales, customer service, product management, and product development to ensure that our Web site, collateral, and all other communications accurately reflect our brand.

Inside Business Development Specialist

The Inside Business Development Specialist’s responsibilities include but are not limited to making 75 outbound calls per day and to meet or exceed the goals set by the Director of National Sales. Will be offering and selling software solutions to Insurance agencies in a defined geographical territory. In addition will strive to delight customers and be a team player.

Product Support Specialist

QQ Solutions has an immediate need for a motivated individual to join our Product Support Team. The successful candidate will be a part of a highly skilled team responsible for both technical support and customer satisfaction in a fast paced Call Center Support environment. You will join a team of proactive, passionate Technical Support oriented individuals. Candidates should be eager to take on the challenges of working in a constantly changing environment.

Under direct supervision of the Product Support Manager, the Product Support Representative shall serve as the primary point of contact for our customers within the Product Support Team.

Provides end user support for all products. Interacts with customers directly to resolve customer service inquiries over the phone, Live Chat or through email.

The successful candidate shall have previous knowledge of Technical Support Best Practices along with a blended balance of Customer Service Skills and Incident tracking systems.

Must be able to: Multi task and effectively document all interactions at a high level of detail; follow up on outstanding issues and service incidents; follow TCO practices; apply knowledge of Software and Systems by adhering to policies and processes to independently support company Products.

Software Tester/Quality Assurance

QQ Solutions has an immediate need for a motivated individual to join our Quality team. The successful candidate will be a part of a highly skilled team responsible for Quality Assurance in a fast paced Insurance Application software environment. You will join a team of proactive, passionate and detail oriented individuals. Candidates should be eager to take on the challenges of working in a constantly changing environment.