Current Job Openings at QQ Solutions
Were currently seeking talented, driven people to fill the following positions:
Marketing Coordinator
Job Code: 1082
Job Description:
Reporting to the Director of Product Management, the
Marketing Coordinator is responsible for managing various marketing projects and
processes. This position requires tight interaction with sales, customer
service, product management, and product development to ensure that our Web
site, collateral, and all other communications accurately reflect our brand.
Inside Business Development Specialist
Job Code: 1045
Job Description:
The Inside Business Development Specialist’s responsibilities include but are not
limited to making 75 outbound calls per day and to meet or exceed the goals set
by the Director of National Sales. Will be offering and selling software solutions
to Insurance agencies in a defined geographical territory. In addition will strive
to delight customers and be a team player.
Product Support Specialist
Job Code: 1011
Job Description:
QQ Solutions has an immediate need for a motivated individual
to join our Product Support Team. The successful candidate will be a part of a
highly skilled team responsible for both technical support and customer
satisfaction in a fast paced Call Center Support environment. You will join a
team of proactive, passionate Technical Support oriented individuals. Candidates
should be eager to take on the challenges of working in a constantly changing
environment.
Under direct supervision of the Product Support
Manager, the Product Support Representative shall serve as the primary point of
contact for our customers within the Product Support Team.
Provides end user support for all products. Interacts with
customers directly to resolve customer service inquiries over the phone, Live
Chat or through email.
The successful candidate shall have previous knowledge of
Technical Support Best Practices along with a blended balance of Customer
Service Skills and Incident tracking systems.
Must be able to: Multi task and effectively document all
interactions at a high level of detail; follow up on outstanding issues and
service incidents; follow TCO practices; apply knowledge of Software and Systems
by adhering to policies and processes to independently support company Products.
Software Tester/Quality Assurance
Job Code: 1012
Job Description:
QQ Solutions has an
immediate need for a motivated individual to join our Quality team.
The successful candidate will be a part of a highly skilled team
responsible for Quality Assurance in a fast paced Insurance
Application software environment. You will join a team of proactive,
passionate and detail oriented individuals. Candidates should be
eager to take on the challenges of working in a constantly changing
environment.